The run up to Christmas can be stressful. For most of us, it’s a whirlwind of online (and real life) shopping, cooking and planning, and of course my work doesn’t stop either (I’ve already cooked three Christmas dinners and it’s only just December). I decided to take a pre-Christmas pampering trip with a little help from Trainline’s new voice app. Here’s how I got on.
Wait, Trainline’s new voice app, you say?
Yup, Trainline, Europe’s leading independent train ticket retailer have launched a voice app, the UK’s most advanced rail voice technology, in partnership with the Google Assistant. So, while your hands are occupied, you can check your train time just by saying ‘ok Google, talk to Trainline’ using the Google Assistant (actually, it’s easier than that, because I found out that if you word it right, for example: ‘ok Google, ask Trainline if my train home is on time’, it will take you straight to the information you need).
Clever stuff! But it’s just a gimmick, right?
Well, no, actually, it’s really useful. You can use the voice app at home, if you’re connected to a Google Home device (‘ok Google, ask Trainline what time the first train to Euston leaves tomorrow’), or on your phone, say while you’re driving and using hands-free (‘ok Google, I’m going to be early, ask Trainline to check earlier train times from Tring to Euston’), or even when you’re just out in the cold and don’t want to take your gloves off! It’s handy, clever and it’ll keep you safe when you’re driving too.
But does it really work?
Yes! While I was having my manicure (sparkly red, obviously), my therapist was telling me how pretty the Christmas area is in John Lewis, so I asked Trainline the times of the next few trains home from Milton Keynes, so I could work out how long I had to look around and do a bit of shopping before heading back to the station. The Trainline lady has even got a sense of humour: I left the app open a little bit too long and she said ‘well, I’m not one for speeches so… goodbye!’.
This is brilliant – I want it
Done! It’s as easy as downloading the Google Assistant and then saying, ‘ok Google, talk to Trainline’. And then you can find out answers to questions about your journey, either while you’re at home or out and about, and you can check all sorts of different things too: train times, delays, even whether leaves on the line are likely to affect your journey.
So, after a day of shopping and pampering, I’m feeling relaxed and ready to face the hustle and bustle of Christmas. And next time I want to travel by train, I’ll just talk to Trainline!