A little harrassment can work wonders…
Well, well, well…. what is this I find in my inbox? An email? Pour moi? From Pixmania? Surely not!
Dear English Mum [no okay it doesn't really say that]
…I would like to apologise for the trouble you have had with your order & the confusion caused. As confirmed on the phone message I have left you [hmmm, didn't get one of those...], the camera will be delivered today with Parcel Force tracking number ********. I have issued a full refund for the delivery charge, this will be on your Visa card in 4 working days.
Please don’t hesitate to contact me if you have any other [other what? complaints? fathers?]
And do you know how I obtained this lovely apology? I googled ‘Pixmania complaints’, took down EVERY SINGLE email address that anyone had obtained, and emailed yesterday’s blog to all of them. Should anyone be reading this because they’re also having trouble, feel free to email me for the list. Anyhoo, we’ll see if the camera finally appears. I wouldn’t really put this down as a result seeing as my poor Disreputable Dad got bugger all for his birthday, but hey, it just shows you that tenacity, and being incredibly annoying, pay off in the end.
I must add that I totally dig the name Parcel Force. Yes, I do. Parcel is such a great word. We tend to use the word package more here in the States. But Package Force doesn’t have the same ring to it, does it? Especially since package is also used when referring to a man’s dangley bits.
you know, I love to complain, I think I am very good at it on the phone .. so, GO GIRL….
Moon: Ooh, I love a good complain. I think we inherited it from DD, don’t you? I find it quite fun to get a couple of rudies in there too. I tried really hard to get ‘arsebiscuits’ in my email but it wasn’t to be.
Love you
ps Maltesers nezt year,ha ha
x
Great idea to ‘spread the love’ around fellow sufferers!
DBM: I think it’s worth a try – have a google and see what Air Canada management emails you can find and spam them all *insert evil laugh here* x
x