Review: The Hotel Maspalomas Princess, Gran Canaria

I had such a lovely flight to Gran Canaria.  It wasn’t particularly the plane (with Thomson now launching their new 787 Dreamliners – they start flights to Mexico and Florida in May next year – I wonder if this will free up some newer planes to replace the clunky old Boeing 757-200s that are still being used on the Gatwick-Gran Canaria route?) in fact, I spent takeoff and landing being dripped with icy water from the air conditioning …  No, it was that I was sitting next to a really lovely retired couple (hello Brian and Gail!) who not only came to my aid with a copy of the Financial Times to use as an impromptu umbrella, but also made a very boring flight enjoyable chatting about their travels and family.

Still, as usual the Thomson crew were gracious and smiley (and provided wodges of tissue to dry me off!) and about four hours later we touched down in Gran Canaria.

Arriving at the Hotel Maspalomas Princess we were gobsmacked at the sheer size of the place : the mirror image of its sister hotel, the Hotel Tabaiba Princess (now a Thomson all-inclusive resort) the two form an enormous w-shape with 800 rooms between them over three floors.  A slightly shambolic check-in followed (large reception desk combined with no visible queuing system) but we were soon away and up to our lovely third floor room which was spotless, modern, comfortable and with a lovely balcony overlooking the pools.

We chose this hotel because my Disreputable Dad and his partner have been going there for ten years – the waiters and dining room staff greeted them like old friends – and we wanted to see what was so great about it that it keeps attracting them back.  And here’s what I discovered:

The staff are fab: they work and work and work to make sure everything is perfect.  Happy hour in the piano bar is 5-6pm and we often sat around playing cards and chatting with the bar staff, some of whom we became really fond of.  Oh, and that brings me on to my next point:

The drinks are very good value for a big hotel too.  There were cocktails for just €3 and soft drinks were good value at about €1.90 a pop – important when you have teens with you guzzling soft drinks.

The food is excellent: obviously the main restaurant is enormous and yes, you occasionally have to join a small queue to wait for a table (bear in mind it was half term too), but there is a huge amount of choice, with some dishes being cooked in a ‘show kitchen’ by chefs while you watch, a decent selection of both local and international dishes, plus the ubiquitous chicken nuggets and chips for the kids.  My one gripe was a lack of decent coffee and juice in the mornings – both were served out of machines and were a bit meh.

The wine list is small but there are some great Spanish wines on there (up to about €20ish – we tried some corkers).  Mexican evening was FANTASTIC with a Mariachi and a magnificent spread of authentic Mexican dishes.

The kids clubs are amazing: this is another area where Thomson excel. We often bumped into a happy band of kids with their Thomson carers.  I always watch the children’s reps and they’re just SO lovely with the kids.  It would drive me mental, but they’re always patient, sweet and kind – even with the more… er… challenging of their charges!  They have a lovely bright playroom inside and often take small groups outside in the lovely hotel grounds too.

The lunch choices were varied and excellent: it’s important when you’re staying somewhere on a half board basis that there’s a bit of choice when it comes to grabbing lunch.  There is a large range of cafés, beach shacks, etc with reasonably priced toasties, burgers (ooh and lovely crab wraps), also a lovely poolside restaurant serving salads, pizza, pasta, etc.

Around the hotel

The place is huge so there is loads to do: mini golf, table tennis, pool, etc.  There is a baby pool, a heated larger pool and then a huge two-part pool on an artificial beach (let down by foot-slicing grit as opposed to sand).  The hotel grounds are lush and beautiful with stunning plants and foliage.

Out and about

If you want to explore, you can easily grab a taxi from the front of the hotel and go to the bustly Playa Del’Ingles.  We didn’t really bother.  Just out of the back gate and across the road (the route to the beach – a good half hour walk, unfortunately) there’s also a lovely café serving toasties, salads, and a decent jug of Sangria.

If you fancy splashing out, walk the route to the stunning white beach at Maspalomas and seek out the El Senador restaurant – a gorgeous, seafront place selling the most amazing seafood.  We feasted on a fantastic fish soup, fresh garlicky prawns, paella and the most amazing fish, plus my dessert – a Galician almond cake with a Pedro Ximenez reduction was TO DIE FOR.  After all this exertion, waddle to the beach and plonk yourself on a lounger (it’ll cost you €7.50 for two beds, though, so don’t do it too often).  If you feel more like walking off your lunch, be careful where you wander, there’s a lot of nude sunbathing areas!

I’m not a huge fan of half board (I’d rather have been all-inclusive in the Tabaiba part of the hotel) as we did spend quite a bit of money, but I can’t complain because that was our choice so that we could be with my Dad, plus you don’t really have to go and stuff your face at lunchtime like we did. There are plenty of good value options to be had within the hotel.  We had a wonderful time, ate some amazing food, and although we weren’t hugely lucky with the weather, it was warm the whole time and we still came back rested, a bit browner and yes, a bit fatter than we went.

Always the sign of a very good holiday.

Oh, and Brian and Gail heartily recommended their own holiday destination, the Lopesan Villa Del Conde, which, they said, had amazing food, lovely staff and a fabulous setting.

Huge thanks, as ever, to the team at TUI UK.


Thomson offers seven night Platinum holidays to Gran Canaria staying at the 5T Hotel Maspalomas Princess Thomson Platinum Resort on a half board basis, from £609 per adult, first child travels from £324 and from £389 for the second. Price is based on four sharing and includes flights departing from London Gatwick airport on 7 January 2013. To find out more about this holiday or to book visit your local Thomson travel shop, or call 0871 230 2555.